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Sophos slow down while printing

Sztrovy

Hi,

I have Sophos SBE and our client computers are 64bit WIN7. All of the clients have Sophos Endpoint Security and Control 9.5.

We have a konica Minolta BizHub C250 with latest driver, which also really slow. Yesterday I realized, that while i'am waiting for the printing so much.
While word or outlook is waiting for the printing process, the whole computer freeze, and SavService.exe eat my processor's approx 30-40%.

I disabled on-access scanning and the printing was really fast without waiting.
When i try to modificate anything in the printer properties sophos also slow down!

I would like to make some exclusions, but i have no idea how many dir's to add.

Any comment are welcome.

:9385


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    Hello

    I excluded C:\Windows\System32\spool which is the spool folder for printer drivers and for printing.

    Now the printing is fast, but i need to test it on more computers.

    I also think, that this workaround not the best solution, I can't imagine why sophos slowing down the printer drivers.

    :9389
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  • 0

    Hello

    I excluded C:\Windows\System32\spool which is the spool folder for printer drivers and for printing.

    Now the printing is fast, but i need to test it on more computers.

    I also think, that this workaround not the best solution, I can't imagine why sophos slowing down the printer drivers.

    :9389
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