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OS X Image.

Is it possible that the tech put 68 Macs out there with the same ID and that's why I don't see them in the console?

If so, how do we fix it?

:4683


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  • On the client check the RMS component  (I'll copy the relevant part from ):

    The client usually contacts the server shortly after install. Open the following location in your favourite browser: file:///Library/Logs/SophosMessageRouter/NetworkRe port/ReportData.xml - it's the same information as on windows. You'll find the Router logs in the SophosMessageRouter folder which may contain error details.

    Christian

    :4703
Reply
  • On the client check the RMS component  (I'll copy the relevant part from ):

    The client usually contacts the server shortly after install. Open the following location in your favourite browser: file:///Library/Logs/SophosMessageRouter/NetworkRe port/ReportData.xml - it's the same information as on windows. You'll find the Router logs in the SophosMessageRouter folder which may contain error details.

    Christian

    :4703
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