Firewall error

Hey,

Server: Enterprise Console 4.5.1

Clients: All running 9.5

I have a users computer that is reporting a Firewall error back to the console. I have searched the sophos webite and the forums but I have not found any reference to this error:

Code: e0080837          Description: Failed to connect to database, error 4294965685

This error is repeating itself almost every day. It has shown up on this users computer on the 25, 26,29,30 (twice) of November, and 1st of December.

I was wondering if anyone has come across this message before? I am curious what might be causing it.

I still have to get my hands on the logs from this PC so that I can take a look at what might be going on.

Thank you,

Cheers