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Enterprise console4.5/client9.5 - all PCs greyed out and won't report back, Help please!!

Sophosfan1

I had to reinstalled the console and it assigned itself a new certificate which was different to all the certificates on the existing clients. (I was unable to backup) when I reprotected the clients from the new console it does not automatically dish out a new certificate.

How do I distribute the new certificate?

Note: We have far too many computers to reinstall Sophos on. Plus many remote users :(

Cheers

:8665


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  • 0

    Hi Jak,

    I’’’’ve tested it on three computers now. It worked on the XP computer, but didn’’’’t work on the Windows 7 computers.

    This is the Log:

    16/02/2011 4:52:24 p.m. INFO:  Starting Script

    16/02/2011 4:52:24 p.m. INFO:  --> Is64()

    16/02/2011 4:52:27 p.m. INFO:  Platform is 32-Bit

    16/02/2011 4:52:27 p.m. INFO:  <-- Is64()

    16/02/2011 4:52:27 p.m. INFO:  --> RouterIdentityIsOK()

    16/02/2011 4:52:28 p.m. INFO:  Router identity key in script is different from the client:

    16/02/2011 4:52:28 p.m. INFO:  --> RouterIdentityIsOK()

    16/02/2011 4:52:28 p.m. INFO:  --> MarkerFound()

    16/02/2011 4:52:28 p.m. INFO:  Script not already run.

    16/02/2011 4:52:28 p.m. INFO:  <-- MarkerFound()

    16/02/2011 4:52:28 p.m. INFO:  --> ServerClassRouter()

    16/02/2011 4:52:28 p.m. ERROR:  Router is a server router, will exit

    16/02/2011 4:52:28 p.m. INFO:  <-- ServerClassRouter()

    16/02/2011 4:52:28 p.m. INFO:  End of script

    16/02/2011 4:52:28 p.m. INFO:  --> CloseLog() - No Function Exit Logged

    That is what we get on both a windows 7 computers not sure about 64bit as all I have tried are 32bit.

    Any ideas?

    Cheers

    :9169
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  • 0

    Hi Jak,

    I’’’’ve tested it on three computers now. It worked on the XP computer, but didn’’’’t work on the Windows 7 computers.

    This is the Log:

    16/02/2011 4:52:24 p.m. INFO:  Starting Script

    16/02/2011 4:52:24 p.m. INFO:  --> Is64()

    16/02/2011 4:52:27 p.m. INFO:  Platform is 32-Bit

    16/02/2011 4:52:27 p.m. INFO:  <-- Is64()

    16/02/2011 4:52:27 p.m. INFO:  --> RouterIdentityIsOK()

    16/02/2011 4:52:28 p.m. INFO:  Router identity key in script is different from the client:

    16/02/2011 4:52:28 p.m. INFO:  --> RouterIdentityIsOK()

    16/02/2011 4:52:28 p.m. INFO:  --> MarkerFound()

    16/02/2011 4:52:28 p.m. INFO:  Script not already run.

    16/02/2011 4:52:28 p.m. INFO:  <-- MarkerFound()

    16/02/2011 4:52:28 p.m. INFO:  --> ServerClassRouter()

    16/02/2011 4:52:28 p.m. ERROR:  Router is a server router, will exit

    16/02/2011 4:52:28 p.m. INFO:  <-- ServerClassRouter()

    16/02/2011 4:52:28 p.m. INFO:  End of script

    16/02/2011 4:52:28 p.m. INFO:  --> CloseLog() - No Function Exit Logged

    That is what we get on both a windows 7 computers not sure about 64bit as all I have tried are 32bit.

    Any ideas?

    Cheers

    :9169
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