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Enterprise console4.5/client9.5 - all PCs greyed out and won't report back, Help please!!

Sophosfan1

I had to reinstalled the console and it assigned itself a new certificate which was different to all the certificates on the existing clients. (I was unable to backup) when I reprotected the clients from the new console it does not automatically dish out a new certificate.

How do I distribute the new certificate?

Note: We have far too many computers to reinstall Sophos on. Plus many remote users :(

Cheers

:8665


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    Hi Jak,

    Thanks, to help you understand our environment we do have a central distribution point on the server and the machines update via this however I have not republished this via http after the server crash.  This is to be done but what we do have is Kaseya management tools so I can send the script out via that and then set it to run and know that it will complete even if the user disconnects from the network or is not on VPN.  we have 90% Windows 7 both 64bit and 32bit and the rest are 32bit Windows XP.  So yes we could finish the HTTP publishing and give them out that way however it does leave one variable.  The advantage to the Kaseya scripting is that I can cache the script on all clients and then execute it on completion of download and pull back any status results.

    Thanks again for your help.

    :8771
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  • 0

    Hi Jak,

    Thanks, to help you understand our environment we do have a central distribution point on the server and the machines update via this however I have not republished this via http after the server crash.  This is to be done but what we do have is Kaseya management tools so I can send the script out via that and then set it to run and know that it will complete even if the user disconnects from the network or is not on VPN.  we have 90% Windows 7 both 64bit and 32bit and the rest are 32bit Windows XP.  So yes we could finish the HTTP publishing and give them out that way however it does leave one variable.  The advantage to the Kaseya scripting is that I can cache the script on all clients and then execute it on completion of download and pull back any status results.

    Thanks again for your help.

    :8771
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