Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 11 replies
  • Subscribers 1 subscriber
  • Views 30680 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Remote Console and Windows 7

Nimby

What is the ETA for being able to install Remote Console on Windows 7?

I'm surprised it's not supported, as Windows 7 RC was available well before SEC v9 was released and it's fine under Vista which isn't that different.

Sophos Remote Console is the ONLY program I've found so far that won't install under Windows 7.

:95


This thread was automatically locked due to age.
Parents
  • 0

    SOLUTION:

    2 Things....

    1) on the Console Server,  DCOMCNFG should be brought up and the DCOM ports restricted to 5000-5100

    Then firewall rules between the Console server and Workstation should be modified to allow DCOM traffic on ports 5000-5100

    2) If you log into the workstation with a local admin account which does NOT have Sophos Administrator rights on the Console server then the error MIGHT be caused by using the "Run as a Different User" command in Windows 7.

    To get around that issue... Set the EnterpriseConsole.exe to run as an administrator. Then create a Shortcut to it and modify the Target: field as follows
    C:\Windows\System32\runas.exe /user:[domain]\[username] "C:\Program Files (x86)\Sophos\Enterprise Console\EnterpriseConsole.exe"

    Where [domain] and [username] are replaced by your actual domain and username of the account which DOES have Sophos Administrator rights on the Console Server.

    So there are 2 potential sources of that 1 error, in my experience.

    1 being firewall blocking DCOM traffic

    the other being that you are trying to use the "ShellRunAs" command to run as a different user which does not elevate the rights, runs as another local user, but not another admin account.

    :5290
Reply
  • 0

    SOLUTION:

    2 Things....

    1) on the Console Server,  DCOMCNFG should be brought up and the DCOM ports restricted to 5000-5100

    Then firewall rules between the Console server and Workstation should be modified to allow DCOM traffic on ports 5000-5100

    2) If you log into the workstation with a local admin account which does NOT have Sophos Administrator rights on the Console server then the error MIGHT be caused by using the "Run as a Different User" command in Windows 7.

    To get around that issue... Set the EnterpriseConsole.exe to run as an administrator. Then create a Shortcut to it and modify the Target: field as follows
    C:\Windows\System32\runas.exe /user:[domain]\[username] "C:\Program Files (x86)\Sophos\Enterprise Console\EnterpriseConsole.exe"

    Where [domain] and [username] are replaced by your actual domain and username of the account which DOES have Sophos Administrator rights on the Console Server.

    So there are 2 potential sources of that 1 error, in my experience.

    1 being firewall blocking DCOM traffic

    the other being that you are trying to use the "ShellRunAs" command to run as a different user which does not elevate the rights, runs as another local user, but not another admin account.

    :5290
Children
No Data
Unfiltered HTML