Hi All,
I have just installed my Sophos Enterprise Console and following are the 5 error messages I got it from 4 different user pc.
1) e03d0005 -- The on-access driver failed to read from file \xxxxx\SophosUpdate\CIDs\S000\SAVSCFXP\master.upd
2) a020000c -- Unknown error 0x80070017 decomposing "C:\WINDOWS\$NtUninstallKB971513$\spuninst\".
3) e03d0005 -- The on-access driver failed to read from file \xxxxx\SophosUpdate\CIDs\S000\SAVSCFXP\customer_ID.txt.
4) a0250029 -- Registry key "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{F0626A63-410B-45E2-99A1-
3F2475B2D695}" could not be removed.
5) Adware or PUA Cleanup in progress (started 31/03/2011 4:23:20 PM) Make The Web Better Other
No 4 & 5 are from same PC. I have cleaned the No 5 but when I scan again, the problem shown again.
6) Another problem I have is after I installed the Sophos Enterprise Console, my schedule backup run much slower.
7) I will like to know if I do a remote scan or schedule scan, is there any way I can stop it half way?
8) If there is virus , adware or malware is uncleanable, what should I do with it ?
Greatly appreciate if anyone can advise me what went wrong for all the above mention error / problem.
Thanks in advance.
Jason
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