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Sophos Endpoint Software Unable to uninstall Endpoint Agent - keeps telling me I need to restart the computer

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Unable to uninstall Endpoint Agent - keeps telling me I need to restart the computer

Sophos User2223 over 5 years ago

I am trying to uninstall Sophos Endpoint Agent from a Server 2008 R2 computer. Tamper Protection is off. I have tried stopping all Sophos services first. I have logged into the server as both the Administrator and the user that installed the Endpoint Agent.

When I try to uninstall I get this message: The computer must be restarted before Sophos Endpoint Agent can be uninstalled.

I have tried restarting the server but it does not clear the message. I need to move the agent to a different server.

Thanks,

Sally

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