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Computers fail to update.

jaymehall

Hello,

At 2:22 pm yesterday all of my pc displayed as "out of date" for their protection.  I updated the software as well as the CID and now half of them say "out of date" as of 2:22 pm and the other half say "out of date" as of unknown.  Anything I can do to fix this?

Cheers,

:4025


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    I have had luck with closing the console and reopening after 5 minutes.  Check your services are all up for Sophos on your console and server and also that you can see the SQL DB without issue.  I use a .udl file from Win Server 2008 to do a simple authentication test.

    The other "trick" I use is to duplicate an update policy, create a similar name, change all my clients to it, see if they reconnect and then switch back to the previous.  Kind of weird but it work(s)ed. 

    I have sen this same issue twince now in 1 mont, my first month  on 4.0.

    :4029
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  • 0

    I have had luck with closing the console and reopening after 5 minutes.  Check your services are all up for Sophos on your console and server and also that you can see the SQL DB without issue.  I use a .udl file from Win Server 2008 to do a simple authentication test.

    The other "trick" I use is to duplicate an update policy, create a similar name, change all my clients to it, see if they reconnect and then switch back to the previous.  Kind of weird but it work(s)ed. 

    I have sen this same issue twince now in 1 mont, my first month  on 4.0.

    :4029
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