Followed the migration guide without issues. Clients have correct "C:\Program Files\Sophos\Remote Management System\mrinit.conf" (I looked inside it) which states the correct "new" server name for MRParentAddress and ParentRouterAddress - automatically updated presumably from the old SUM after the ConfigCID/Update computers bit 6.1.5(8). Client's registry has the correct new server IP in "Parent Address" key.
New server SUM had downloaded packages correctly before I proceeded previously (as instructed). New SUM policies had correct update source chosen, warning about propagating this change to the clients was OK'd (we only have two update policies so only 2 to change). There are no child SUMs - simply the old one and the new one (the old one was removed as per instructions).
Clients still have their "primary location" pointing to \\oldserver\sophosupdate" rather than "\\newlocation\sophosupdate"
The old server has not been decommissioned yet although I did delete the SUM from the new server update managers as instructed in 6.1.6(8)
I have tried manually updating the clients, the log simply states:
Time: 18/04/2011 10:27:42 Message: AutoUpdate finished Module: ALUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Installation of Sophos AutoUpdate skipped Module: ALUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Installation of SAVXP skipped Module: ALUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Installation of RMSNT skipped Module: ALUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Downloading phase completed Module: ALUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Product cache update from primary server successfully finished Module: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Downloading product Sophos AutoUpdate from server \\OLDLOCATION\SophosUpdate\CIDs\S038\SAVSCFXPModule: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Product cache update from primary server successfully finished Module: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Downloading product SAVXP from server \\OLDLOCATION\SophosUpdate\CIDs\S038\SAVSCFXPModule: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Product cache update from primary server successfully finished Module: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:42 Message: Downloading product RMSNT from server \\OLDLOCATION\SophosUpdate\CIDs\S038\SAVSCFXPModule: CIDUpdate Process ID: 4188 Thread ID: 4256 Time: 18/04/2011 10:27:40 Message: *************** Sophos AutoUpdate started *************** Module: ALUpdate Process ID: 4188 Thread ID: 4256
How do I update the clients to reflect "primary location" as "\\newlocation\sophosupdate"? Do I need to copy anything else into the \\oldlocation\sophosupdate?
edit:
additional information.
Client registry also has the "old SUM server name" in HKLM/software/sophos/EE/Management tools/ serverlocation"
I have not made any manual changes to either SUMs or clients. It has all been performed as per the migration document.
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