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Sophos MCS Client connection problems

We are getting this error on laptop that has not checked in for 3 days.  This is from the mcsclient.log.  We are also running iboss client.

2016-08-01T12:14:42.888Z [ 2304] INFO [connect] trying server dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com/.../ep
2016-08-01T12:14:42.888Z [ 2304] INFO [connect: system proxy] trying direct connection without a proxy
2016-08-01T12:14:42.888Z [ 2304] INFO GET dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443/.../ep
2016-08-01T12:14:43.108Z [ 2304] ERROR 2014: server certificate failed validation [subject GB, Oxfordshire, Sophos Ltd, SaaS, *.prod.hydra.sophos.com ]
2016-08-01T12:14:43.108Z [ 2304] ERROR 2014: server certificate failed validation [issuer EN, iBossSecurity 2 ]
2016-08-01T12:14:43.108Z [ 2304] ERROR Request: WinHttpSendRequest failed: 12017 (dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443)
2016-08-01T12:14:43.124Z [ 2304] INFO [connect: autodiscovered proxy] discovering proxy autoconfig url
2016-08-01T12:14:43.124Z [ 2304] INFO [connect: direct] trying direct connection without a proxy
2016-08-01T12:14:43.124Z [ 2304] INFO GET dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443/.../ep
2016-08-01T12:14:43.331Z [ 2304] ERROR 2014: server certificate failed validation [subject GB, Oxfordshire, Sophos Ltd, SaaS, *.prod.hydra.sophos.com ]
2016-08-01T12:14:43.331Z [ 2304] ERROR 2014: server certificate failed validation [issuer EN, iBossSecurity 2 ]
2016-08-01T12:14:43.331Z [ 2304] ERROR Request: WinHttpSendRequest failed: 12017 (dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443)
2016-08-01T12:14:43.331Z [ 2304] WARN [connect] no configured servers working; falling back to last known good server
2016-08-01T12:14:43.331Z [ 2304] INFO [connect] trying server dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com/.../ep
2016-08-01T12:14:43.331Z [ 2304] INFO [connect: direct] trying direct connection without a proxy
2016-08-01T12:14:43.331Z [ 2304] INFO GET dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443/.../ep
2016-08-01T12:14:43.535Z [ 2304] ERROR 2014: server certificate failed validation [subject GB, Oxfordshire, Sophos Ltd, SaaS, *.prod.hydra.sophos.com ]
2016-08-01T12:14:43.535Z [ 2304] ERROR 2014: server certificate failed validation [issuer EN, iBossSecurity 2 ]
2016-08-01T12:14:43.535Z [ 2304] ERROR Request: WinHttpSendRequest failed: 12017 (dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com:443)
2016-08-01T12:14:43.535Z [ 2304] WARN [connect] no working servers
2016-08-01T12:14:43.535Z [ 2304] INFO [backoff] waiting 1800s after failures: 119

get this when going to the website listed on that computer.

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<ns:server xmlns:ns="www.sophos.com/.../>


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