Download failed sdds3.WindowsCloudServerAV_1.3.95.273bb7fbb9.dat desde el servidor https://sdds3.sophosupd.com.

Question

Hello everyone 
 I was in my administration console and I noticed that on a server I get the following message: Downloading sdds3.WindowsCloudServerAV_1.3.95.273bb7fbb9.dat from server https://sdds3.sophosupd.com failed. 
 So far I have not found the answer or the cause that is generating this problem, can someone help me?

Qoosh · Accepted Answer

May I ask what operating system is installed and what licenses are currently applied in Sophos Central? 
 In one case, it was found that an extended support license was necessary to continue protecting Server 2012 R2 devices, which resulted in this error.

Download failed sdds3.WindowsCloudServerAV_1.3.95.273bb7fbb9.dat desde el servidor https://sdds3.sophosupd.com.

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