Good afternoon,
We have an issue when downloading our documents from our local intranet, they are a mixture of Excel and Word, PDF's are fine, however it just hangs saying it's downloading. I have tried toggling the switches off one by one but still happens.
I have uninstalled Sophos and then works fine so must be Sophos.
Can you please advise?
Kind regards, Dan Petford
Thank you for reaching our community forum. Aside from getting this behavior on your endpoint clients while performing the said actions. Are you observing any other error notifications on endpoint clients?
Can you try disabling the below options on your threat protection policy and let us know the outcome?
Thank you for reaching our community forum. Aside from getting this behavior on your endpoint clients while performing the said actions. Are you observing any other error notifications on endpoint clients?
Can you try disabling the below options on your threat protection policy and let us know the outcome?
