Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 7 subscribers
  • Views 3033 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

some doubts about sophos on android.

chuna janga

Hello guys, I downloaded sophos's free version of antivirus on my mobile lenovo zuk z2 plus which is on android 7 yesterday, as of right now. I also downloaded its companion app which was required for app protection. But, I have doubts the app is running in the background, as whenever I open and close it, a message pops up saying ' Please wait until the app starts' and then goes. The app is not even present on the notification panel[it should be, right? ]. I disabled this app for battery optimization, gave it administrative rights as well as accessibility, but I think apps autorun by itself on android 7 and higher without giving special autorun permissions. I hope somebody sheds light on these predicament. Thank you for reading.



This thread was automatically locked due to age.
Parents Reply Children
  • 0 in reply to Gowtham Mani

    This is the companion app, from its description I gathered that it protects the main antivirus app from terminating in the background or due to battery optimizations, I guess :- https://play.google.com/store/apps/details?id=com.sophos.appprotectionmonitor

    I have given sophos permission to autostart, accessibility permissions, administrative permissions, whitelisted it in my smartphones native battery optimization software,even gave it usage access perhaps[not so sure], but still I have noticed when my battery goes below 20 %[I have disabled automatic battery savings], the accessibility setting for sophos turns off. I only noticed it as I was monitoring the app and saw it in the warnings section. I have a lenovo zuk z2 on the latest android update for it[nougat].

    And yeah, the pop-up message only comes up when I close the app, not when I open it. It states that 'Please wait, while the sophos app starts' . 

    and yeah, also apparently I just cant make the 'link checker' work. It just will not take either firefox or chrome as the default browser, and no matter what I do, it seems I just cant activate this functionality of sophos.

    Please look into it, as I think this is a really good app and pretty well on the battery too.

  • 0 in reply to Gowtham Mani

    Also, apparently the application does not have a permanent notification badge on the notification panel, like I had observed with kaspersky . It comes up when it has scanned apps, though.

Unfiltered HTML