1. Does the account you are using to sync with AD has read permissions for LDAP?
2. Do you have 2 domains in your network?
Haridoss Sreenivasan Technical Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Please try resetting the Ad sync login and password. In case that doesn't work, try with a domain admin account.
Haridoss Sreenivasan Technical Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Please try resetting the Ad sync login and password. In case that doesn't work, try with a domain admin account.
Haridoss Sreenivasan Technical Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
we are conducting some tests now- I believe this may have to do with us upgrading the server to 8 and some of the installs were using ver 6. so we are testing with some units that are not currently encrypted and installing the latest version of the client
