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[Sophos Notification]Advisory: Sophos Email Appliance - Sandstorm connection issue causing network connectivity test to fail and submissions reports fail

Hi Everyone,

Pulling reports on sandbox submissions shows samples in error state. The message will remain in quarantine until the admin releases them. Network connectivity test will fail. For a workaround, please check below article:

Sophos Email Appliance - Sandstorm connection issue causing network connectivity test to fail and submissions reports fail

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Keyur over 4 years ago

[Update] 11 Dec 2019

The development has started the release process for the version containing the fix (4.5.2.2).

Note: If you have already applied the below workaround below then we recommend that you remove the manually uploaded certificates prior to upgrading to 4.5.2.2. If however these were left in place and your appliance has already upgraded, then do not try and remove them post-upgrade.

For more info- https://community.sophos.com/kb/en-us/134957

Regards,

Keyur
Community Support Engineer | Sophos Support
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