Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 19 subscribers
  • Views 15724 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Removal from Home Computer - XP

MotoMom19700

I work for a global company and we were granted access to download and install sophos on our personal home computers. I now wish to uninstall it however it says I do not have the correct permissions. I know this isnt' a new story to anyone on here so could someone please provide me with a straightforward easy to understand answer how to uninstall this **bleep** thing...***frustrated***

:23211


This thread was automatically locked due to age.
Parents
  • 0
    Just curious - any particular reason for uninstall or issues (other than that you don't get support)?
    Without customization of the install or policies applied the user who has installed it should be able to uninstall without any tricks. But it's not your fault. So - when you open the GUI, is there a section "Tamper protection" and is "Authenticate user" active and the other two links grey? If you open "View product information" are your current user rights "Sophos Administrator"? BTW - which flavour of XP, Pro or Home? Your answers will help to help you.

    Christian
    :23247
Reply
  • 0
    Just curious - any particular reason for uninstall or issues (other than that you don't get support)?
    Without customization of the install or policies applied the user who has installed it should be able to uninstall without any tricks. But it's not your fault. So - when you open the GUI, is there a section "Tamper protection" and is "Authenticate user" active and the other two links grey? If you open "View product information" are your current user rights "Sophos Administrator"? BTW - which flavour of XP, Pro or Home? Your answers will help to help you.

    Christian
    :23247
Children
No Data
Unfiltered HTML