Account Deletion

Hi Bryon,

Thank you for reaching out to Sophos Community.

To delete the Sophos ID permanently, This would fall under Customer Care; kindly reach out to Sophos CC. 

• https://soph.so/SophosCustomerCare

I attempted to register there to open a case, and it was rejected. I'm not a business customer, I just use the software firewall product at home.

Hi Bryon,

Thank you for the Information. We can delete your Community ID; however, if you log in again to your Sophos ID, this will be re-enabled. Therefore, I would recommend calling the customer service hotline. Will deleting your Community ID be sufficient?