Hello Everyone,
Please note that the Sophos Support Portal (support.sophos.com) will be undergoing scheduled maintenance in two phases on Saturday, October 14th, starting at 05:00 AM UTC and again at 06:00 AM UTC. The maintenance window is expected to take approximately 30 minutes each.
Phase 1
- 1:00 AM to 1:05 AM EST
- 1:00 PM to 1:05 PM PHT
- 6:00 AM to 6:05 AM BST
- 10:00 PM to 10:05 PM PST (October 13th)
- 10:30 AM to 10:30 AM IST
Phase 2
- 2:00 AM to 2:05 AM EST
- 2:00 PM to 2:05 PM PHT
- 7:00 AM to 7:05 AM BST
- 11:00 PM to 11:05 PM PST (October 13th)
- 11:30 AM to 11:35 AM IST
During this period, users may be unable to log in to the Sophos Support Portal to create and manage their cases.
- Please follow our @SophosSupport Twitter account for the latest updates.
- Subscribe to StatusCast for all future updates.
- Please call the Sophos Support Hotline if you require immediate help but be aware that there will be no access to case history details during the maintenance window.