Transparent mode Web Filtering - streaming not working

Hi Claus,

Thanks for choosing Sophos.

How about adding your system IP address in the Skip Transparent Mode Source Hosts. Hosts and networks listed in the Skip transparent mode hosts/nets boxes will not be subject to the transparent interception of HTTP traffic. You can navigate through Web Protection > Filtering Options > Misc>Skip Transparent Mode Source Hosts. PFA screenshot 

Thanks

Hi,

thank you for replying.

As I understand it that is quite similar to my solution in the Filtering options, Exceptions - and has the same disadvantage: I do not want to add the complete LAN network to such skip rule, since I might as well run without Web filtering.

Best regards

Hi,

You can configure your system's IP address instead of configuring the complete LAN network. 

Thanks

Hi,

yes - I understand, and I used that for my fixed IP settop box. Works fine. Thank you.

For the PC-clients however this is not a usefull solution, since streaming can be requested from all hosts on internal network.

/Claus

Hi,

yes - I understand, and I used that for my fixed IP settop box. Works fine. Thank you.

For the PC-clients however this is not a usefull solution, since streaming can be requested from all hosts on internal network.

/Claus

Hi,

I suggested you a quick fix, to check what is actually blocking the streaming on website, take a source IP which is not able to stream videos. Take SSH to UTM and capture packetfilter.log and httpproxy.log on the source IP.

Please refer this link to capture the required logs.

https://www.sophos.com/en-us/support/knowledgebase/121158.aspx

Thanks