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There's a specific website that I can't access. But I can access it when bypassing Sophos FW.
Musta Randolf and welcome to the UTM Community!
Guys, the hint in the log lines is statuscode="50?" - the server doesn't "like" our Proxy. If adding an Exception for Antivirus doesn…
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I can see some connections timeout, which would explain this!
When doing though a nslookup on eastwestbanker.com it doesn't resolve, I have tried this from behind Sophos XG, Sophos UTM and 3rd party routers but the issue is the same. DNS_Probe_Finished.
That is weird. When I accessing eastwestbanker.com thru my own connection. I can access it normally.Is there anything you can suggest to fix this?
Thank you very much for the reply.
Guys, the hint in the log lines is statuscode="50?" - the server doesn't "like" our Proxy. If adding an Exception for Antivirus doesn't resolve this problem, the only solution is to skip the Proxy.
Also, the folks at eastwestbanker.com might need to fix their authoritative name server entries. www.eastwestbanker.com resolves to 22.214.171.124 (a single A record), but both that IP and 126.96.36.199 have rDNS records pointing at www.eastwestbanker.com. I don't claim to be a student of DNS functionality, but if there's a reason to configure that way, it's unknown to me. Maybe some workaround for some sloppy coding of their website???
Cheers - Bob
Thank you for this.Can you teach me how to skip the Proxy?
To skip the proxy for a computer or website, you would go to
Web Protection >> Filtering options >> Misc >> Transparent Mode Skiplist >> Skip Transparent Mode Destination Hosts/Nets
You would add here the DNS or IP of the website.
If you add a computer under Skip Transparent Mode Source Hosts/Nets
This computer will skip the proxy for all of the connections.
Hi Sir Bob,
I tried putting the IP/DNS of the website. But still can't access it.
Please show a picture of the Edit of the solution that you tried.
Please see screenshot below.
If the "ContaInterNetwo" Web Filtering Profile is in 'Transparent' mode, please show pictures of the Edits of the two DNS Group objects in that picture.
Sorry, im totally noob.
Is this what you talking about Sir?