Web-Cache: Data disk filling up by httpout-file

Hi Benjamin,

Can you PM me the file to investigate. Alongside, do you see any coredumps, in /var/storage/cores for the HTTPProxy?

Thanks,

Hi Sachin,

thanks for your help. In the cores-folder, there are just the following files: awed.23800, cssd.31038, cssd.6640, postgres.23186
So I think no one is related to the HTTPProxy.

I'm not able to download the httpout-file. When I try to download it via scp (putty), I just can access the sophos with the loginuser and this user has no permission to access the file and I don't want to change the permission, if not needed or there is a workaround.

Can you tell me, whats the best and easiest way to download that file?

best regards!

In that case, you need a root access to the shell. I will suggest you raise a case with support team if you have a subscribed license and let us know the case#.

Thanks,

Dear Sachin,

to get root access is no problem, but first I have to login with the loginuser and afterwards I can get root-access.
When I try a tool like pscp (the putty scp tool), I just can access the firewall with the loginuser and not with the root-user. But the loginuser has no rights on the specific file.

If I try the scp command while logged in as root (firewall), it asks me again for the root-password but I get the message: Permission denied, please try again

Then it asks again for the root-password.

This is the command I used: scp root@firewall-ip:/var/storage/chroot-http/var/tmp/httpout C:\Temp

Any suggesion befor I open a support-case?

best regards

I understood the point now, instead of sending me the file, will it be possible to show me particular screenshots of the log lines? 

Thanks

Dear Sachin,

I'm not sure which Log file you mean, the one from the httpproxy which should be the Web-Filtering-Log?

best regards

Dear Sachin,

I'm not sure which Log file you mean, the one from the httpproxy which should be the Web-Filtering-Log?

best regards