I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely unnecessary. The thing is, in the XG's...System Services...Notification List section there is a sub-section for controlling notifications on various VPN activities:
There is no option for controlling notifications for L2TP - IPSec connections, and apparently the options for SSL VPN are not covering these. Seems that there needs to be additional options for L2TP and IPSec connections. I have spoken with support in the past and it became a dead end. Can't remember if Sophos has a place for feature requests where I can add it an wait years for it never to be implemented.
Getting these alerts is unnecessary and annoying, and just adds to the noise.
I did find this article that provides info that Sophos has re-vamped there Ideas submission process: https://partnernews.sophos.com/en-us/2022/06/resources/retirement-of-sophos-ideas-for-feature-requests/
Doesn't give much info on how to submit these in the Community, but I used the Feedback option directly in the XG to submit my request.
Probably something you'd want to have moved to the XG forums. This one is for UTM.
UTM - 9.713-19 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz 16GB Memory | 500GB SATA HDD | GB Ethernet x5
Thanks for the heads-up. I thought I was posting in the correct area. I did not see a way to move it the the XG forum so I have re-posted here: https://community.sophos.com/sophos-xg-firewall/f/discussions/136489/xg-l2tp-vpn-disconnection-notification
Please everyone ignore this posting here and navigate to the URL above.
Maybe a forum moderator will remove this thread.