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Problem Red10

gerardo josic rodriguez paredes over 7 years ago

Hello !!

I have a problem with a NET of a client, when I plug it into the current it only turns on the power and LAN1 then it does not respond anymore .... Could you help me please?

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0 Ashen1 over 7 years ago

hi,

by NET, you mean internet right?, kindly have a look at this kb for more information regarding on your red deployment

https://community.sophos.com/kb/en-us/116573

let us know how it goes,

Regards,

Rap
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0 gerardo josic rodriguez paredes over 7 years ago in reply to Ashen1

my RED is configure in mode Standard/Unified Mode with DHCP, How can I reset my RED?
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0 sachingurung over 7 years ago in reply to gerardo josic rodriguez paredes

Hi Gerado,

The suggested guide has all the information, you can simply change the mode in RED management from Web Admin.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 7 years ago in reply to gerardo josic rodriguez paredes

Hi Gerado,

The suggested guide has all the information, you can simply change the mode in RED management from Web Admin.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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