Network Protection: Firewall, NAT, QoS, & IPS Whatsapp delay through WIFI

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Whatsapp delay through WIFI

Remko Meijer over 1 year ago

Hi,

We use a SG230 firewall with several types of acces points (AP55C, AP100C, APX530)

Networking runs fine, we only experience a delay in recieving WhatsApp messages on our phones.

Whatsapp gives a notification: Probably some messages ...........

When you wait long enough, or disable wifi on your phone, the messages are coming in.

Is there someone who had the same problem and found a solution for it perhaps?

Thanks in advance,

Remko Meijer

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0 Vivek Jagad over 1 year ago

Hello Remko Meijer ,

Thank you for reaching out to the community, may we know the in which operation mode Web Filtering is deployed in ?
Can you capture the following logs from the shell in the following directory when the message is displayed on your devices: "Probably some messages..."
1.) tail -f /var/packetfiltering.log | grep <SRC_IP>
2.) tail -f /var/http.log | grep <SRC_IP>
e.g - tail -f /var/http.log | grep X.X.X.X

Thanks & Regards,
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0 Remko Meijer over 1 year ago in reply to Vivek Jagad

Hi Vived,

Thanks for the quick response!

The operation mode is: Transparent Mode.

When a delay shows up again i will try to view te log-files as mentioned.

Remko
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0 Remko Meijer over 1 year ago in reply to Vivek Jagad

Hi Vived,

Thanks for the quick response!

The operation mode is: Transparent Mode.

When a delay shows up again i will try to view te log-files as mentioned.

Remko
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