Upgrade to UTM 9.601-5 firmware doesn't start FW NAT rules on boot

Question

Hi, 
 I got information from my UTM that a new firmware 9.601-5 was available. I installed it and after reboot I discover that all my NAT rules where not activated ! I had to go on each one and disable/enable them to get back the working setup :( 
 I did it with some of them and then reboot the UTM: again rules where not applied. Disable/enable them and evrything is OK. 
 For some rules I didn't apply the "automatic firewall rules" in GUI but had create myself the FW rules: those NAT rules where activated. But for NAT rules with forwarding ports to other physical hosts but *not the host himself and the VMs running on it where the UTM lies* doesn't matter which setup (manual or automatically), I have to activate "automatic FW rules" and disable/enable the rules to get them working. 
 No need to say that prior firmware versions didn't had this problem. 
 Does anyone face the same problem and confirm? 
 Daniel

BAlfson · Answer

It's rare, but sometimes the Up2Date process "breaks" something in the configuration databases. I've only experienced this twice in my client base in well over a decade. 
 The first thing to try is to restore the backup made prior to the last application of Up2Dates. That worked immediately in one case. In the other, two extra reboots solved the problem. The reboots may have been all that was necessary, but restoring a configuration backup is virtually instantaneous and not disruptive. 
 Did that fix your issue? 
 Cheers - Bob

GrantAU · Answer

This does appear to have been fixed in rev 9.701-6 rel 23-Jan-2020 (I believe this is the official issue number : NUTM-10963 ) 
 I have not been offered this via Up2Date on my personal UTM as of this writing; however I noticed a client's UTM received it today and their NAT came back after applying and rebooting. So I immediately downloaded it from the Sophos FTP and manually applied it - after the reboot all my NAT rules were working !! No need to STOP/START one NAT rule to get them all working again - hoorah! 
 Now just waiting for all my other clients to be offered this via Up2Date so I can install it globally. 
 
 Only 9 or 10 months for Sophos fix - there must only be a few dozen folks using Sophos UTM with NAT using Auto Firewall Rules, and I was unlucky enough to be one of them :-0 
 
 Cheers all, 
 GrantAU