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Site no longer appears in Logging and Reporting-->Webserver Protection-->Details tab after firmware upgrade.

JBooks

One of our websites is no longer appearing in the Logging and Reporting-->Webserver Protection-->Details tab after upgrading the firmware to 9.401-11 from the previous version. I can see traffic to that site in both the Live Log and the WAF log, but not in the Logging and Reporting-->Webserver Protection-->Details tab anymore. How can I get this site to appear again in that section?



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  • 0

    Hi,

    Are you reporting a change in reports after the upgrade? Can you please post a screenshot of previous reports and present reports to verify this ? 

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
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  • 0 in reply to sachingurung

    Sachin,

    I do not see an option to post an attachment.  Even if there was an option, I am not comfortable doing so in a public forum.  Can you post your Sophos email address and I will send you the examples there?  I also noticed on the Log Partition Status page is showing all 0's.  We have logs going back to July 2015.  It is showing:

    Log partition size: 0MB

    Free space 0MB

    Current fillup rate: 0MB/day

    Free space will be exhausted in 0 days at the current fillup rate.

    I think I am going to upgrade to the latest firmware to see if that takes care of the problem.

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  • 0 in reply to sachingurung

    Sachin,

    I do not see an option to post an attachment.  Even if there was an option, I am not comfortable doing so in a public forum.  Can you post your Sophos email address and I will send you the examples there?  I also noticed on the Log Partition Status page is showing all 0's.  We have logs going back to July 2015.  It is showing:

    Log partition size: 0MB

    Free space 0MB

    Current fillup rate: 0MB/day

    Free space will be exhausted in 0 days at the current fillup rate.

    I think I am going to upgrade to the latest firmware to see if that takes care of the problem.

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