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Site no longer appears in Logging and Reporting-->Webserver Protection-->Details tab after firmware upgrade.

One of our websites is no longer appearing in the Logging and Reporting-->Webserver Protection-->Details tab after upgrading the firmware to 9.401-11 from the previous version. I can see traffic to that site in both the Live Log and the WAF log, but not in the Logging and Reporting-->Webserver Protection-->Details tab anymore. How can I get this site to appear again in that section?

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0 sachingurung over 8 years ago

Hi,

Are you reporting a change in reports after the upgrade? Can you please post a screenshot of previous reports and present reports to verify this ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago

Hi,

Are you reporting a change in reports after the upgrade? Can you please post a screenshot of previous reports and present reports to verify this ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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0 JBooks over 8 years ago in reply to sachingurung

Sachin,

I do not see an option to post an attachment. Even if there was an option, I am not comfortable doing so in a public forum. Can you post your Sophos email address and I will send you the examples there? I also noticed on the Log Partition Status page is showing all 0's. We have logs going back to July 2015. It is showing:

Log partition size: 0MB

Free space 0MB

Current fillup rate: 0MB/day

Free space will be exhausted in 0 days at the current fillup rate.

I think I am going to upgrade to the latest firmware to see if that takes care of the problem.
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0 JBooks over 8 years ago in reply to sachingurung

I upgraded to the newest firmware version 9.402-7, but still no change. Is it possible that doing a full restore (via the Management>Backup/Restore in WebAdmin) could or would help anything here?
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