Hi
I have Sophos UTM 9 and as the title of the question i keep getting this error serval times a day and i can't figure out what the problem is.
kind regards
Hi
I have Sophos UTM 9 and as the title of the question i keep getting this error serval times a day and i can't figure out what the problem is.
kind regards
What NICs are you using
XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5
Ahlan and welcome to the UTM Community!
If you're still having this problem, in addition to what Amodin requested, tell us the version of UTM - 9.714? Also, if this just start happening, did you apply an Up2Date or make any hardware changes? Speaking of hardware, is the a Sophos SG, a VM or non-Sophos hardware?
Cheers - Bob
This has also started happening to me. Apparently it’s because it can’t do a lookup of the root dns servers. Not sure how true that is but it was having trouble resolving m.root servers. I changed it from automatic to a different external address and it stopped.
Hello awab elhassan ,
Thank you for reaching out to the community, under the Interfaces & Routing > Interfaces > Uplink Balancing > Monitoring hosts > add the WAN (ISP) Interfaces's gateway and hit Apply. For the reference refer the screenshot below:
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.