Management, Networking, Logging and Reporting error on opening LiveLog window on UTM 9 SG135

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error on opening LiveLog window on UTM 9 SG135

Rolf Spengeler over 3 years ago

Hello

When i open the LiveLog on my UTM 9 every time the following error window pops multiple up:

Can't use string ("0") as a HASH ref while "strict refs" in use at /wfe/asg/modules/asg_logging.pm line 2260.

i tried via ssh to rebulid the DB without any success.

what can i do ?

Thank you for your help

Best Regards

Rolf

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0 Rolf Spengeler over 3 years ago

UTM has the latest Firmware Version installed: 9.705-3
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0 BAlfson over 3 years ago

Hallo Rolf and welcome to the UTM Community!

I suspect that you will need to get some config backups off your 135 and re-image from ISO. Before you do that, get a ticket open with Suppot to have them tell you that re-imaging is your only solution. Please let us know the result

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Rolf Spengeler over 3 years ago in reply to BAlfson

Hello Bob

thank you for your answer!

I hope this is not the only solution. I am in Switzerland and the SG135 stays in France.

I talk first with Sophos Support and our external experts.

Result is following.

Best Regards

Rolf
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