I've been trying to find out why a given email was classified as spam but I do not see where that is logged either in the webadmin or in the cli.
Am I overlooking it?
Thank you
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I've been trying to find out why a given email was classified as spam but I do not see where that is logged either in the webadmin or in the cli.
Am I overlooking it?
Thank you
Hi,
Take SSH to UTM and execute,
cd /var/log/smtp
cat 2016/09/smtp-2016-xx-xx.log.gz (xx is month & date)
In the logs search for the blocked mail which will give you a reflection of what happened. You can also find information if you see in Email Protection>mail manager> open mail manager.
Thanks
Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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sachingurung,
Thank you for the response, I find the log since posting my question, thank you for validating.
Since I know the forums are a valuable resource for future questions, there is one small error in the response:
cat 2016/09/smtp-2016-xx-xx.log.gz # returns binary (compressed) output.
zcat 2016/09/smtp-2016-xx-xx.log.gz # returns the uncompressed text.
Again Thank you.
Tony
sachingurung,
Thank you for the response, I find the log since posting my question, thank you for validating.
Since I know the forums are a valuable resource for future questions, there is one small error in the response:
cat 2016/09/smtp-2016-xx-xx.log.gz # returns binary (compressed) output.
zcat 2016/09/smtp-2016-xx-xx.log.gz # returns the uncompressed text.
Again Thank you.
Tony