This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Outlook Plugin versions

We recently installed some SG210s, and I have been deploying the Outlook plugin.

I have notice that if you use the user portal link to get the plug-in it downloads version 1.3.0.  Version 1.3.0 appears to offer only the Encrypt button, and there are no configuration options when installing or in the Plugin.  Is it true that version 1.3.0 does not have the report spam button?

Versions 1.3.1 and 1.3.2 are available.  I downloaded both and have tested them.  They add the Spam button and configuration options when loading the Plugin, but they appear to be incompatible with the current UTM firmware.  When the Encrypt button is used on an email with version 1.3.0, the UTM correctly intercepts the email and encrypts.  With 1.3.1 and 1.3.2 the message does not get encrypted.  Are 1.3.1 and 1.3.2 only compatible with the Sophos Email appliance and not UTM 9?

We would really like to deploy it with both the encrypt button and report spam buttons and any other enhancements in the updates.



This thread was automatically locked due to age.
  • Hi, Donald Henry, and welcome  the UTM Community!

    What did Sophos Support have to say about this?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • I have not contacted support yet.  I will forward it through our local dealer, and see what we get back.  I thought I would try the community first.  

    Although it would be nice to have the encrypt button and spam button, I am glad that I did some testing when I tried the new versions and saw that the UTM was not intercepting the messages and encrypting them.  The UTM is up to date, and still downloads the original 1.3 through the user portal.

  • Problem solved.  Instead of using the Setup.exe for the plugin, I had to install 1.3.2 from a command prompt.  I unzipped the plugin files to TEMP and installed using,

    msiexec /qr /i C:\TEMP\SophosOutlookAddInSetup.msi T=3 EC=3 C=1 I=1

    I tested it and everything is working the way it should with the Sophos encrypting email including attachments when desired and the Spam button useable from Outlook.  I am not sure what was going on when installing it the normal way.

  • where you can get the actual versions?

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

  • I got it from https://www.sophos.com/support/downloads/email/sophos-outlook-add-in.aspx

    It has 1.3.2 and 1.3.0.  If your users are configured for it, your user portal to the UTM has a Sophos Outlook Add-in tab but that currently downloads 1.3.0.  The link in the deployment guide pdf comes up with a page not found for me.