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Can I receive rejected emails after the sender has been added to an exemption list?

I have 50 emails rejected from a single sender (Rejected: SPF (SPF check failed)). I've since added an exemption for the sender. Is there anyway to now receive these rejected emails AFTER adding an exemption, or do I have to ask the sender to resend them

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0 sachingurung over 8 years ago

Hi Richard,

You have to ask the sender for resending the emails.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 BAlfson over 8 years ago

Richard, you need to let the sender know that their spf TXT record is incorrect.

Cheers - Bob

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