This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Automatic replies being blocked by UTM?

I have numerous automatic replies being held in the mail spool. They've all come from legitimate users from our domain in response to mail being sent to our users when they are on holiday.

Not sure why it's being blocked although in the from field it has <> and not the email user so maybe that is something to do with it?

This thread was automatically locked due to age.

0 sachingurung over 8 years ago

Hi Louis.

Greetings.

What does the SMTP log reflects? I suggest you to create an exception for your domain in UTM.

Thanks

Sachin Gurung

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 8 years ago

Louis, both Sachin and I assumed you meant the Quarantine, but you mean the mail spool, don't you? If that's the case, open the SMTP Live Log, release one of the mails and then show us the log lines for it.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel