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Automatic replies being blocked by UTM?

Louis-M

I have numerous automatic replies being held in the mail spool. They've all come from legitimate users from our domain in response to mail being sent to our users when they are on holiday.

Not sure why it's being blocked although in the from field it has <> and not the email user so maybe that is something to do with it?



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    Louis, both Sachin and I assumed you meant the Quarantine, but you mean the mail spool, don't you?  If that's the case, open the SMTP Live Log, release one of the mails and then show us the log lines for it.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Louis, both Sachin and I assumed you meant the Quarantine, but you mean the mail spool, don't you?  If that's the case, open the SMTP Live Log, release one of the mails and then show us the log lines for it.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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