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Bulk messages in smtp spool

bhangki
hello,

I have noticed that all the email are coming delayed.I found out that I have about 600.000+ mails waiting in my SMTP Spool,Including valid emails.
With that i tried to delete all mails older than 3 days in global cleanup action and return me an error of "Request failed five times in a row" meaning failed.

Can it be solve via ssh and delete this files? Where is  this folder? i only want to delete 3 days older because some of the waiting email is not spam,can someone there show me the steps to accomplish these.

Please help !!!!


Astario Version: Release 7.402
ASG425


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Parents
  • 0

    Hi,

    i am also facing same issue.i don't want to try restore factory settings.

    if someone know about the solution to stop the unwanted mails please let me know.first thing is this i am unable to delete all the emails from web admin its showing error.

    if i deleted from SSH again its coming like 20000 mail in 5  minutes only....

    waiting for solution.

    Thanks 

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

Reply
  • 0

    Hi,

    i am also facing same issue.i don't want to try restore factory settings.

    if someone know about the solution to stop the unwanted mails please let me know.first thing is this i am unable to delete all the emails from web admin its showing error.

    if i deleted from SSH again its coming like 20000 mail in 5  minutes only....

    waiting for solution.

    Thanks 

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

Children
  • 0 in reply to Riteshsharma

    Hi and welcome to the UTM Community!

    Please insert a picture here of the 'Statistics Overview' in 'Email Protection >> Mail Manager'.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi,

    Greetings !!

    Thanks for replying on my issue. please find the below screenshot as you required.

    these emails are unnecessary i don't know from where its coming while its not connected to any network (Currently only one system connected for webadmin without internet).

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

  • 0 in reply to Riteshsharma

    Is pharma.ca your domain?  If not, it looks like you have a mis-configuration in your UTM's SMTP Proxy.  Why are the original spams accepted for delivery to your server?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hello,

    it's not my domain.i checked again for configuration and it looking good. i am also surprised why original spams accepted for delivery.

    please see the below details and suggest what changes need to be done.

    Thanks

    IN SMTP

    SMTP Proxy status - ON

    Global – Simple mode

    Allowed host network – my local ip range only

     

    Ritesh

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

  • 0 in reply to Riteshsharma

    Ritesh, please insert a picture of the 'Routing' tab in 'Mail Security >> SMTP'.

    Cheers - Bob

    PS You're using a version that I don't think is still supported.  If the computer you're running on has 4GB of RAM, you should consider Up2Dating to 9.405.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hello,

    Please find the "Routing" tab image.

    i was also thinking to upgrade the version to 9.405,but before that i want to clear this SMTP issue.

    Thanks,

     

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

  • 0 in reply to Riteshsharma

    Apparently, you don't have a mail server, so you can just disable the SMTP Proxy.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi dear,

     

    i disabled the smtp proxy after that also there is no response,mails in smtp spool is increasing like anything (i.e. 500 Mails in few seconds).

    please suggest me that how can i stop this coz i m very disappointed with this issue. 

     

    Regards,

    Ritesh

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

  • 0 in reply to Riteshsharma

    Pick out one of the emails and show us the related lines in the SMTP Proxy log file.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Sir,

     

    Sorry for delay due to some another issue. Please find the below snap as you required.

    i don't know from where its coming and now i m really fed up with these emails.

     

    Please suggest what to do.

    --

    Regards,

     

    Ritesh 

    Mob :- +973-32388999

    Skype :- Ritesh.sharma122

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