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Why does UP2date show different updates in AWS?

JBooks

We currently have a Sophos UTM instance in AWS. It is a pay as you go (PAYG) pricing model instance.  It has firmware version 9.500-9 installed.  This version was offered by UP2date.

On a Bring Your Own License (BYOL) instance, UP2date offers only up to version firmware 9.413-4.

I did a test: I launched a brand new PAYG instance.  It started up with firmware 9.411-3.  After UP2date checked for updates, it says that 4 updates are available: 9.412-2, 9.413-4, 9.414-2, and 9.501-5.

So why is the PAYG instance UP2date offering firmware up to 9.501-5 while the BYOL instance UP2Date is only offering up to 9.413-4?

I need to know because we need to move from the PAYG instance to a BYOL instance.



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    First thing would be to check your up2date settings.

    Then check your licence hasn't expired.

    Then check that the device has open internet access not through a NAT device.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    First thing would be to check your up2date settings.

    Then check your licence hasn't expired.

    Then check that the device has open internet access not through a NAT device.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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