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Pattern Update Not Working

Ashkaan

Hi all,

 

I've searched for this all over and I can't find a useful answer.  I can't update my pattern even though my firmware is updated.

I also tried this:



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  • 0

    That's completely normal.  Patterns are not downloaded if you've not selected to have AV, Application Control or IPS use the new patterns.  My lab machine shows:

    Current pattern version:        122613

    Latest available pattern version:        123185

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Wait, so no one with a free version of this OS can perform pattern updates?

  • 0 in reply to Ashkaan

    Hi Ashkaan,

    You will have the pattern updates on every OS, it is not machine dependent but it will be configurations dependent.

    Here Bob is correct and what he wants to convey is, what patterns are downloaded is dependent on your settings and hardware configuration. For example, if you do not use the intrusion prevention feature of Sophos UTM, newly available IPS patterns will not be installed, thus increasing the divergence between the currently installed and the latest available pattern version.

    Hope that helps.

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Ashkaan

    I have the free edition and mine updates, though one day recently no updates loaded which surprised me.

    I do find yesterday's update count a bit low, only 5 updates out of 100. Some days the update count is 20 out of 70 or so.

    I have a large feature count enabled and there is room for more features to be enabled. A future project or two.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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  • 0 in reply to Ashkaan

    I have the free edition and mine updates, though one day recently no updates loaded which surprised me.

    I do find yesterday's update count a bit low, only 5 updates out of 100. Some days the update count is 20 out of 70 or so.

    I have a large feature count enabled and there is room for more features to be enabled. A future project or two.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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