Premature License Expiration

Question

Why is my license expiring prematurely? 
 
 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 [LicenseInfo] Owner = REDACTED Id = REDACTED LicenseString = REDACTED Revision = 1 [LicenseOptions] Type = 50 RegistrationDate = 03/11/2023 ExpirationDate = Never LicenseMode = ondemand UserLimit = 50 ConcurrentConnections = 32000 Special = Home use only SiteWideLicense = OFF ClusterNodes = 0 OEM = off [NetworkSecurity] Start = 03/11/2023 Stop = 03/11/2026 [WebSecurity] Start = 03/11/2023 Stop = 03/11/2026 [MailSecurity] Start = 03/11/2023 Stop = 03/11/2026 [WebApplicationSecurity] Start = 03/11/2023 Stop = 03/11/2026 [WirelessSecurity] Start = 03/11/2023 Stop = 03/11/2026 [StandardSupport] Start = 03/11/2023 Stop = 03/11/2026 [EndpointAntiVirus] Count = 10 Start = 03/11/2023 Stop = 03/11/2026 -----BEGIN PGP SIGNATURE----- REDACTED 
 -----END PGP SIGNATURE-----

busthead · Accepted Answer

From the licensing portal, I deleted my existing license, created a new one, uploaded and applied the new license, rebooted the UTM, and am now able to login again.

Alan Brand · Answer

Possible reasons involve 
 
 wrong clock setting (check this first) 
 detected manipulation of the clock (going backward multiple times) 
 usage of the same license file on several machines 
 sophos can deactivate a license if inappropriate use (not as home system) is reported 
 unlike XG there is no requirement to be online at least once in 30 days 
 
 In case clock correction does not help re-image the system, re-apply the license and install the last configuration backup.

Premature License Expiration

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