Hi,
I am trying to update UTM, but update is not able to apply. All I get is this:
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Hi,
I am trying to update UTM, but update is not able to apply. All I get is this:
Do you see availeble updates within dashboard?
Do you allow automatic firmware downloads?
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Hi,
yes, I see 5 updates available. Automatic download is disabled, but we use a parent proxy.
CLI says this:
<M> hbips:/root # version
Current software version...: 9.509003
Hardware type..............: 330r2
Serial number..............: S3307902822FCC5
Installation image.........: 9.503-4.1
Installation type..........: ssi
Installed pattern version..: 178652
Downloaded pattern version.: 178659
Up2Dates applied...........: 6 (see below)
sys-9.503-9.504-3.1.4.tgz (Oct 23 2017)
sys-9.504-9.505-1.4.1.tgz (Jun 22 2018)
sys-9.505-9.506-4.2.2.tgz (Jun 22 2018)
sys-9.506-9.507-2.1.4.tgz (Jun 22 2018)
sys-9.507-9.508-1.10.1.tgz (Jun 22 2018)
sys-9.508-9.509-10.3.2.tgz (Jun 22 2018)
Up2Dates available.........: 5
Factory resets.............: 0
Timewarps detected.........: 1
please show us the output from following shell commands:
du
cd /var/up2date/sys
ls -l
you can remove the up2date files and restart the up2date process:
cd /var/up2date/sys
rm u2d-sys-9*
audld.plx
and check the following: Sophos UTM-How to troubleshoot Up2date:
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Thanks, did as you wrot, but still no luck
seems you use a cluster / HA ?
So you have to check / clear the updates at the slave node.
After removing the update-files you can enable up2date download or upload the files manually.
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Never seen that here before. I would disable High Availability and then re-enable it. Disabling causes the Slave to do a factory reset and then shut down. If everything doesn't work correctly when you power the Slave back up, then I think you're stuck with disabling and re-imaging the Slave unit.
Cheers - Bob
i would reinstall the slave from ISO
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.