Hi,
I am trying to update UTM, but update is not able to apply. All I get is this:
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Hi,
I am trying to update UTM, but update is not able to apply. All I get is this:
Do you see availeble updates within dashboard?
Do you allow automatic firmware downloads?
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Hi,
yes, I see 5 updates available. Automatic download is disabled, but we use a parent proxy.
CLI says this:
<M> hbips:/root # version
Current software version...: 9.509003
Hardware type..............: 330r2
Serial number..............: S3307902822FCC5
Installation image.........: 9.503-4.1
Installation type..........: ssi
Installed pattern version..: 178652
Downloaded pattern version.: 178659
Up2Dates applied...........: 6 (see below)
sys-9.503-9.504-3.1.4.tgz (Oct 23 2017)
sys-9.504-9.505-1.4.1.tgz (Jun 22 2018)
sys-9.505-9.506-4.2.2.tgz (Jun 22 2018)
sys-9.506-9.507-2.1.4.tgz (Jun 22 2018)
sys-9.507-9.508-1.10.1.tgz (Jun 22 2018)
sys-9.508-9.509-10.3.2.tgz (Jun 22 2018)
Up2Dates available.........: 5
Factory resets.............: 0
Timewarps detected.........: 1
please show us the output from following shell commands:
du
cd /var/up2date/sys
ls -l
you can remove the up2date files and restart the up2date process:
cd /var/up2date/sys
rm u2d-sys-9*
audld.plx
and check the following: Sophos UTM-How to troubleshoot Up2date:
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Thanks, did as you wrot, but still no luck
Thanks, did as you wrot, but still no luck
seems you use a cluster / HA ?
So you have to check / clear the updates at the slave node.
After removing the update-files you can enable up2date download or upload the files manually.
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Never seen that here before. I would disable High Availability and then re-enable it. Disabling causes the Slave to do a factory reset and then shut down. If everything doesn't work correctly when you power the Slave back up, then I think you're stuck with disabling and re-imaging the Slave unit.
Cheers - Bob
i would reinstall the slave from ISO
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.