Hello,
i got a call from a customer this morning, their SG125 stopped responding. I let them do a forced restart but it didnt come back. Fearing the worst, i grabbed an old SG110 rev. 5 which i had sitting around and took off to the customer. Being there now i find the SG125 completely unreactive, local keyboard and VGA attached but no signs of life.
Now i would like to bring the customer back up on the old UTM110, but i cannot user the SG125 license on it. I have a sort of partner status at Sophos but i cant seem to get a trial license on my own. Can anyone give me a hint what to do next? Leaving them offline until Monday would not be a nice option.
best regards
Martin
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