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can not log into Webadmin, REST API disabled

Hi,

When is start the browser and try to log into https://ip_of_utm:4444/ the UTM responds with: REST API Disabled. Enable in WebAdmin Settings > REST API.

How can i circumvent this? The WebAdmin is not acessible for me anymore.

Is there a possibility to do this from CLI?

 



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Parents Reply
  • I've noticed that this has been happening quite a bit since I upgraded to 9.411-3 on a virtual machine. Are others seeing the same thing? The web interface becomes unresponsive, then starts giving the Rest API error and in some cases the UTM needs to be rebooted to recover.

Children
  • I'm not seeing this elsewhere, Josh, but none of my clients use a VM to host UTM.  I would suspect a broken installation.  If restoring the backup made prior to the last application of Up2Dates doesn't stop this phenomenon, you might want to try reinstalling from ISO and restoring from a backup.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • on a fresh install no. On an upgraded install seen it before.