After update to version 9.719 IPS not working properly anymore. Every 10 minutes snort not running - restarted messages.
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Now :-(
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Vivek Jagad Are you serious about Sophos? The update blog post doesn't even have a warning until today. What are you doing?
Hey IT-Admin007 & SZSZ the cases are escalated to GES which is the highest level of support, further they'll check with the dev and create an known issue ID to track (As of now suspected issue is: NUTM-10489). We'll get this expedited on priority !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
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Hey IT-Admin007 & SZSZ the cases are escalated to GES which is the highest level of support, further they'll check with the dev and create an known issue ID to track (As of now suspected issue is: NUTM-10489). We'll get this expedited on priority !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Development released a hotfix that resolves this issue on 9 March 2024 at 08:00 UTC.}
RESOLVED Advisory: IPS crashing after upgrade to Sophos UTM 9.719
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.