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No renewals possible at the moment.

mauti4secure

Hello,

I have several Sophos SG230s in use. The migration to XGS is planned for next year. Until then, I wanted to extend the license (FullGuard).

The distributor says that there are currently (already for two weeks) no extensions to buy. Sophos has some kind of problem and cannot issue licenses at the moment. This may take another 4 weeks.

Is this a joke? It is one of the largest distributors in Germany.
It must be possible to buy an extension within 6 weeks before the license expires.

Does anyone know anything?

Greetings



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    I had the same problem a few weeks ago,  Mine had an expiration date of Nov 4th I went into the license portal before then and my license was changed with a expiration date of Nov 30th by Sophos I am guessing.  Not sure if the sales rep initiated it or they did that across the board due to the issues.  I would login and see if yours was updated without your knowledge.  No notice was sent to me about it.

    I did just get my renewal license the other day so they are issuing them again at least in the US.

    Jim

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  • 0

    I had the same problem a few weeks ago,  Mine had an expiration date of Nov 4th I went into the license portal before then and my license was changed with a expiration date of Nov 30th by Sophos I am guessing.  Not sure if the sales rep initiated it or they did that across the board due to the issues.  I would login and see if yours was updated without your knowledge.  No notice was sent to me about it.

    I did just get my renewal license the other day so they are issuing them again at least in the US.

    Jim

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