problem with installing office

Hi awab elhassan 

Thanks for reaching out to Sophos Community

Could you follow this KBA on how to add exceptions of M365 on Sophos UTM: https://support.sophos.com/support/s/article/KB-000044870?language=en_US

Regards,

i tried this put still it's not working

Hello,

do you use the webfilter (Proxy)?

Tthen you have to define the exceptions there, not in firewall rules and/or application filter. Look at the article Raphael Alganes already mentioned.

Hello,

do you use the webfilter (Proxy)?

Tthen you have to define the exceptions there, not in firewall rules and/or application filter. Look at the article Raphael Alganes already mentioned.

Yes i did what Raphael Alganes said but still not working 

Please show us screenshots of "Webfiltering", "Web FIlter Profiles" and your "Filtering Options", here espscially your exceptions.
You can paste the screenshots directly here in the editor, no need for external links or other things.