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Sophos UTM9

Hello,

I can not create any more let's encrypt certificate on my sophos UTM 9 , when i created certificate error message shown on certificate management (below message)

Please Help

Best regards

Thank you

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Top Replies

PhilippRusch over 1 year ago in reply to Alpha +1 suggested

There was a problem with the Let's encrypt CA Certificates some time ago prior to 9.712, this was solved in an update for UTM. So you better update to 9.714 and then try again, please.

Parents

0 Vivek Jagad over 1 year ago

Hello Alpha ,

Thank you for reaching out to the community, please refer the kba - https://support.sophos.com/support/s/article/KB-000038399?language=en_US
Other useful KBAs
> Let’s Encrypt Root Certificate expiry

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

Log a Support Case | Sophos Service Guide
Best Practices – Support Case

Sophos Community | Product Documentation | Sophos Techvids | SMS
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0 Alpha over 1 year ago in reply to Vivek Jagad

Thank you Vivek for your feedback. but I think my CA is valid
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0 PhilippRusch over 1 year ago in reply to Alpha

Have look here:

https://support.sophos.com/support/s/article/KB-000042998?language=en_US

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 Alpha over 1 year ago in reply to PhilippRusch

Thank you, once update done i will give you a feedback
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0 mvazquez over 1 year ago in reply to Alpha

Hi everyone, I have the same issue and the 9.714-4 version of SOPHOS UTM. Anyone can share any update?
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0 Alpha over 1 year ago in reply to mvazquez

Hi, i still not planified for the update to see if this issue persist
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0 PhilippRusch over 1 year ago in reply to mvazquez

My experience with this so far: only installing the update to 9.714 does not resolve the issue, once it happened on your device. You still have to remove the old LE CA certs and start this service on the UTM anew.

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 PhilippRusch over 1 year ago in reply to mvazquez

My experience with this so far: only installing the update to 9.714 does not resolve the issue, once it happened on your device. You still have to remove the old LE CA certs and start this service on the UTM anew.

Mit freundlichem Gruß, best regards from Germany,

Philipp Rusch

New Vision GmbH, Germany
Sophos Silver-Partner

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0 Alpha over 1 year ago in reply to PhilippRusch

thank you for your feedback
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