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9.713 - AP30 WiFi crashing frequently?

Hi, I recently added an AP30 rev2 to my home, on WiFi channel 1.

My pre-existing AP50 is on channel 11, and I moved it to the far end of the house. (I'm going to unplug it also and move the AP30 to channel 11 to rule out all interference.)

Since adding the AP30, multiple clients (3 phones, 2 tablets) are frequently getting disconnected at the same time.

I suspect the AP30 may be crashing/rebooting.

What should I look for in the wireless.log to check for possible crashes?

Thanks!
Barry

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0 Erick Jan over 1 year ago

Hi Barry,

Thank you for reaching out to Sophos Community.

Check the wireless logs for any disconnection or reboot and also the awed.log

Also, does the AP30 have the newest firmware

Kindly share the logs if possible.

Erick Jan
Community Support Engineer | Sophos Technical Support
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0 BarryG over 1 year ago in reply to Erick Jan

Hi Erick, the log is large, not sure what the post limit is here now, but I was hoping to find suspect lines and post them...

What strings should I be searching for?

Thanks!
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0 BarryG over 1 year ago in reply to Erick Jan

Hi Erick, the log is large, not sure what the post limit is here now, but I was hoping to find suspect lines and post them...

What strings should I be searching for?

Thanks!
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