Hello, I work at an MSP and just recently found a Sophos UTM in the wild at a new client that is in firmware version 9.358-3. In exploring further, I found auto-updates had been disabled, so I enabled them, and the device says it is "up to date"
When I reference the available versions of the UTM firmware online at the UTM Downloads page, I do not see any 9.3xx or even a 9.4xx available. I am guessing jumping from 9.3xx to 9.5xx or higher may be a perilous endeavor? Was hoping someone here might have insight into that jump in versions. If the best advice is to directly contact Sophos support and have them guide me thru an upgrade path I'll take that advice too.
Any and all advice is much appreciated!
Hello Tyler Malootian ,Thank you for reaching out to the community, you can follow one by one up2date via FTP or schedule it. And quickest way would be to take a backup and re-image the appliance, all three guides are available below:1.) UTM: Run Up2Date2.) Sophos UTM: Manual firmware installation with Up2Date3.) Perform a Sophos UTM Up2Date from the command line4.) Sophos UTM: Re-image UTM
Thanks & Regards,_______________________________________________________________
Vivek Jagad | Technical Account Manager 3 | Cyber Security Evolved
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Thank you for replying! I will try a manual upgrade, but am not hopeful it will go smoothly. Will then fall back on a re-image.