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UTM 9 SG 105 firmware updates

We currently have a sg 105 UTM 9 appliance purchased in 2015. Firmware version is 9.707-5 but no longer receives updates. Is it still supported? Serial number is S140182C02CCDCD. We are not sure as the revision number. Many thanks.

Dale F

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0 Vivek Jagad over 2 years ago

Hey Dale Firmin,

Thank you for reaching out to the community, yes and your appliance's revision number is v2. [based on the serial number your provided:S140182C02CCDCD]
Further for the firmware upgrade please refer the useful KB articles below:
1.) Manual firmware installation with Up2Date - https://support.sophos.com/support/s/article/KB-000034253?language=en_US
2.) Perform a Sophos UTM Up2Date from the command line - https://support.sophos.com/support/s/article/KB-000034275?language=en_US
3.) Run Up2Date - https://support.sophos.com/support/s/article/KB-000034903?language=en_US

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Vivek Jagad over 2 years ago

Hey Dale Firmin,

Thank you for reaching out to the community, yes and your appliance's revision number is v2. [based on the serial number your provided:S140182C02CCDCD]
Further for the firmware upgrade please refer the useful KB articles below:
1.) Manual firmware installation with Up2Date - https://support.sophos.com/support/s/article/KB-000034253?language=en_US
2.) Perform a Sophos UTM Up2Date from the command line - https://support.sophos.com/support/s/article/KB-000034275?language=en_US
3.) Run Up2Date - https://support.sophos.com/support/s/article/KB-000034903?language=en_US

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel

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